About CRM Cloud
We are one of the UK's leading independent CRM software consultancies specialising in solutions for small & medium sized businesses providing 'best fit' systems to improve Sales, Marketing & Customer Service.
Our Credentials
CRMC have been established CRM consultants since 1998, that’s 21 years of experience and in-depth knowledge. Over these years we have:-
• Helped over 850 organisations install and make the most of their system
• Delivered Over 3500 Training and Consultancy days
• Supported over 7000 different Users
• Worked with over 17 different CRM systems (with over 50 versions).
- Data migration projects have included Dynamics 365, Salesforce, Pipeliner CRM, SAGE CRM, GoldMine, ACT!, Maximizer as well as a host of lesser known applications.
• Delivered solutions for start-ups from under £5,000 through to major projects worth up to £150,000 with in excess of over 100 Users.
We believe that we are well qualified to talk to you about CRM and give you good, solid and importantly sound independent advice and support.
We have helped over 850 organisations to:
• Increase Sales, Marketing and Customer Service productivity
• Better manage their Lead generation and Management
• Improve Customer Service and response times
• Create better Customer loyalty and Customer retention
• Create more unified sales, marketing and customer service teams
- Establish clear and consistent process that can be easily followed and adopted by your teams
• Produce better targeted and segmented Marketing Campaigns
• Deliver more accurate and up to date Management Insights
• Provide robust Reporting and KPI metrics to measure performance and help decision making
• Integrate applications such as Email, Social Media and Marketing Automation to enhance your marketing effectiveness
How are we different?
Originally known as Marketing Answers and Solutions or MAS, in October 2016, we fully re-branded to highlight a new focus on Cloud applications as the future direction of CRM. THis was something we have been discussing in our blogs going back to 2012
However , we have maintained our independent approach and continue to aim to build long-term, sustainable relationships with our clients to maximise their sales,marketing and customer service technology effectiveness.
For this, we are able to offer a range of strong, robust, best-of-breed and dynamic solutions with complementary add-on software to give you a sales, marketing and customer service technology eco-system that can fully meet your business requirements. As we have always stated, as a business we are interested in adding value, not in chasing volume and in building and maintaining strong client relationships that last.
We guarantee to provide our clients with the best possible selection advice and to deliver the best implementation and support we can both now and into the future.
Our long term goal is simply to remain your long term Sales, Marketing and Customer Service Technology Partner for many years to come...